حذف حسابك في توكتوكي

• Make sure you have no active ride or open request.
• Captains: settle any outstanding wallet balance or commission first.
• Deletion is permanent; the account and ride history cannot be restored afterwards.

• Your account profile and the phone number used for sign-in.
• Profile data, saved places, and in-app conversations.
• Captains: uploaded documents (ID, licence, vehicle details).
• Push-notification tokens linked to your devices.

We keep only the records required by accounting, legal, or anti-fraud obligations, separated from your identity where possible:

Once the retention period ends, these records are deleted or permanently anonymised.

Deletion requests are completed within a reasonable time after identity verification, and you will receive a confirmation when done. For details on the data we collect, see the Privacy Policy and Terms of Service.